Main Draw

Welcome to Pick My Postcode

Welcome to the web’s biggest free daily lottery! I created Pick My Postcode a few years ago and I had no idea I would be giving over away to total strangers, but that’s the internet for you!

 

Watch me explain everything below

Video still of founder, Chris Holbrook

Our main daily prize starts at £200 (unless it’s a rollover of course), but we also have lots of other opportunities to win on: The Video Draw, The Survey Draw and The Stackpot where lots of members win £10 prizes twice a day.

Today,  potential winners can claim a total prize pot of . The next draw is at , but why not have a look around while you’re waiting and get acquainted with our FAQ’s.

 

Top up your winnings with our Bonus system

Your Bonus is an additional pot of money that we add to your winnings. You can build this up as you continue to visit the site, take up our sponsored’ offers, complete market research surveys and help us grow by sharing your personal referral link below. We aim to give away tens of thousands of pounds every day for free one day.  So please get sharing, but most of all, good luck! 🙂

Chris & The PMP Team

Chris on the Big Screen!

We’ve got something a bit different for you today. PMP’s very own Chris makes a brief cameo in the new comedy-thriller movie Hostages. It’s a black comedy about three strangers who escape an explosion together and have to hide out in a room. It focus’s on how the 24 hour news cycle, and whether or not social media is more important than people’s lives.

Here’s the trailer:


 

If you’re interested in seeing the film, you can buy or rent Hostages here. We can also offer PMPer’s a 30 day free trial to Amazon Prime Video separate to this if you are interested in watching more great TV shows and Movies.

Let us know in the comments if you spotted Chris in the trailer!


If you enjoyed this, you might enjoy these:

 


Note: Pick My Postcode, formerly Free Postcode Lottery, is and always will be free.

  • Loving ❤️ new layout

  • I've now reached £100 in bonus, but this is my first comment. I've stuck with this site for nearly a decade, what an odd constant to have through many ups and downs in life. Would love to be rewarded with a win one day. But maybe there's something poetic in the daily few seconds of hope and excitement.

  • I was told that B&M had reductions on tubs of Chocolates so I popped in to have a look £4.79, Which was more than the nearest supermarket before Christmas.

    Home n Bargain was nearby, so I checked there. Headed into the 'seasonal' aisle I was confronted with Easter Eggs. What on earth is seasonal about Easter in January ? 😕

    I made my excuses and left !

    • Home Bargains has Valentine, Easter and Mother's Day gifts and they have started putting the gardening stuff out again. I saw someone trailing around the shops in December trying to find a pair of Gardening Gloves for a Christmas present. Not in season they were told in various shops.

    • I bought quality street refill pouches at Tesco, bigger than most tubs these days and was told I could have got tubs cheaper at a supermarket. I knew that to be wrong but have been checking and I was right. I was in B&M myself today and couldn't believe how expensive it's become. They're charging at least 50-100% more than I pay on many things. I then went to Farm foods as they're doing 10 butter for £10 but in my area a certain section of the community buy it up. They're told 10 each but staff told me they're buying then returning same day. One woman came in 3 times, and they get the family in with them as well, so a pallet wouldn't last long. I hope to try my 2 nearest branches in the next couple of days. I did get 325g Lyles Butterscotch syrup at 39p, should be good especially at that price.

  • Would just like to say a massive thank you, for drawing out my postcode (ST4 6NU) yesterday (14th Jan, 2026) on the survey draw. A lovely £100 and £90.98 bonus came as an early birthday present for Saturday (17th) and I'm going to spend it on my dad, who's been diagnosed with Alzheimers and Vascular Dementia, along with a few other demising ailments he could definitely do without, I'm sure he'll love a weekend at the coast on his 91st birthday in June. I was more than shocked to see my postcode sitting there as bold as brass, and after I'd looked at it for what seemed an eternity, I made sure I claimed it in double quick time. Thanks again and good luck to everyone playing, I got a little despondent after playing since 2017 and no luck but here I am, 8 yrs later and grinning like a Cheshire cat after a lovely little win. It was paid into my PayPal account this morning and it's now safely tucked away in my bank account.

    BTW, the new look to the site is great and works extremely well for me on my phone, tablet and laptop.

    • Congratulations 🎊 enjoy your winnings happy birthday 🎂 🥳 🎉

    • Congratulations, Lefthandedscalpel. Try and have a day out at the coast with your Dad before June.

    • Congratz. 🥂

    • What a lovely post! Great to hear of winners. Enjoy treating your Dad and yourself - have a happy birthday🎂

    • Congratulations and Happy Birthday for 17th 🥳. I hope you and your dad enjoy your weekend away for his birthday 🎂

    • Congrats, and have a happy birthday weekend, LHS 🎉

    • 🥳🥳🥳

    • Congratulations! Great win. 😊

    • 🎉 Congrats 🎉

  • Torrential monsoon here all day. Went to bed 1.30am, Indi asked togo out 2.30, 3.45 and 5.30. She MAY have needed to go, but then I made the mistake yesterday of giving her the tag-end of my bit of tiger bread baton. She walked round with it for an hour, rushing to move it away every time I got near, then took it out in the garden last thing. I thought, Good, she’s left it there. No, on her night-time jaunts she dug it up (from one of the flower beds) and brought it back in, on the next one she must have taken it out with her and on the third one brought it back in again. I had to clean earth (mud), leaves and bits of grass off the carpet today. It is now in the bin. I also have two wet towels to dry off, and the nice new puppy pen with disposable puppy pads on the base, all ready so she can get used to it before they arrive, has been ‘dug up’ and shredded as she has obviously tried to bury the bread indoors, before taking it out to the garden. So much for being well-prepared.

    • I hope when it happens it’s quick and painless for both of you.

      Maybe Indi was just doing some nesting.

    • Sounds like it won't be long. Cats pick things up in their mouths just before the birth - practice for picking the kittens up by the scruff of the neck.

    • Maybe she thinks the pups will like what she likes, hence the bread donation, then changed her mind; or it could just be baby/puppy-brain setting in. She must be near if she's getting restless. Bless her. 😉

  • I find the writing a bit spidery, have a job reading it

    • When I go to my account (new font is a bit small for me!) it just takes me back to the screen I was on!???? iPhone 14

    • Never check on my phone so can't help with that one ANN. Try it and see.

    • Well Chocolate Spaniel, I was going to thank you for that advice as I wasn't aware I'd be able to change font for an individual site. Unfortunately it's just weird. The comments page boxes have a small gap either side rather than going to the edge of the page, annoying already, but when increasing the font the left gap stays the same at about 6mm but the right-hand one increases from about 5mm to 9mm. Yes, the font is larger but the boxes for some strange reason become narrower. I'm on an android smartphone.

      Just thought what if I go the other way? In fact the tinier the font the narrower the gaps either side. I'd have thought increasing font if anything it would increase the box to fit it, but it doesn't.

    • To increase the font size, go to My Account > Accessibility

  • I really like the new format.

    • Glad to hear it, thank you.

  • For those members who know my personal circumstances and like me to keep them informed, please don't worry when you don't see me tomorrow & Monday. Simon and I have booked a long weekend as our Christmas present to each other. We are going into London and seeing shows. While we have seen the odd show here & there, we always used to do a full weekend of shows once a year but haven't since his diagnosis. We're really looking forward to it.

    As for an update about treatment etc, there isn't anything new for me to say. We are carrying on with the 3 weekly cycles of the trial. Last week was a treatment week and we are just waiting for the next scan. Continuing to live scan to scan. Live for now. He is still feeling well, just dealing with side effects as they come. They are mostly manageable, it is only the insomnia which is difficult, bless him.

    We're really going to enjoy our time away together.

    • Have a really brilliant time both of you.

    • Enjoy yourselves getting knickered by pleasure after pleasure.

    • There are always some good shows in London - the atmosphere going between the different venues is great as well. Enjoy your weekend.

    • Enjoy quality time together 🤗

    • Enjoy Em. 💞

    • Have a fantastic time

    • I hope you both enjoy yourselves.

    • Hope you both have a marvellous time!

    • Hope you both have a fab time Em.

    • Have a great time and tell us all about it later.

    • Thank you all.

    • I hope that both you and Simon have a great weekend and enjoy yourselves. Tell us all about it when you get back. Take care. I'm sure that all your PMP 'family' will be wishing you well.

    • Oooh, how lovely. Hope you have a great weekend. Do you know which shoes you're seeing or, are you going to take your chances for tickets 😉

    • Enjoy your city break & all it has to offer, have a great time Em & Simon. ( don't forget my stick of rock"virtual of course" ;-)..). L2UB. Xx

    • Have a lovely time Em and Simon. Good that you’re able to have an enjoyable weekend away having a well deserved treat.

    • Enjoy the shows, Em.

    • Have a lovely time in the West end, Enjoy! X

    • Have a fun weekend, Em.

    • Have a great weekend and enjoy the shows.

    • Hope you both have a lovely weekend.

    • Glad that Simon is well enough for you to go away for the weekend, have a lovely time.

    • Hope you manage to see your fill, enjoy them, & come back refreshed, London has so many places. Put the insomnia to work & pack in an extra show for us.

    • Have a great time and enjoy the shows. Great to hear you are doing something that you have always enjoyed

    • Have a lovely weekend, sounds wonderful 🥰

    • Em, hope you and Simon enjoy your break and come back refreshed.

    • Have a fantastic weekend of shows. 🤗

    • Enjoy yourselves and don't worry about us. I hope that this will become an annual event again. Looking forward to hearing all about it on Tuesday.

    • Have a great time both of you and long may it last.

    • Em have a great time and enjoy the shows! My partner and myself are in London next weekend so we will look at shows we can book further down the line. Paddington being at the top of my list for now.

  • on my chromebook I have a large dialogue box (help, sign out etc, )obscuring the results.Have tried a refresh.No joy.

    • Sorry to hear that broughton. Do you know how to take a screenshot? If you do, please take one and email it to us at admin@pickmypostcode.com. Please include your Chromebook model in your email and let us know which browser that you use. Thank you.

  • I like the freshness of the new design, and so far I have been able to do as I did before.

    However, I must say that I would prefer the script to be slightly larger - the size of the nicknames would be perfect - I am sure the transition has made the print smaller.

    • The font size setting is saved in local storage to the device that you're using rather than on the account itself. This is to support situations where you might want the text bigger on a small phone, but a little smaller on a large tablet.

      If it's resetting on the same device please check that your browser isn't clearing your local storage between visits.

    • Mine has stayed at large but I leave the site open I don't close down even if I switch my tablet off. Don't know if that makes a difference?

    • Not permanent though - have just come back to PMP and the font is small again! Bit of a nuisance having to do this each time I access the site. Thoughts?

    • Thanks for the advice Niall, font size was my only concern with the new site. Very easy to adjust when you know how.

    • Thank you, Niall - now done, and much better. Another satisfied customer!

    • Thank you Niall. New account tab I was unaware of. So much hard work going on behind the scenes and I'm trying to keep up with everything.

    • Found it! Thanks Niall! Much better now, on "large" 👍

    • Thanks Niall 👍

    • Hi Octogenarian, thanks for the feedback. You can adjust the font size here - https://pickmypostcode.com/account/accessibility/ - or by clicking/tapping My Account > Accessibility on the left hand side.

    • I agree, Octo - it's quite a strain for those of us with ageing eyes!

  • Hi,

    Just wanted to say that the new site works really well on my phone. I find it really clear and easy to read. No issues for me.

    Thanks :)

    • Thank you, Me. Glad to hear it.

  • Many years ago we were at school learning about Pavlov, and I thought what stupid dogs. Then the bell rang and we all went for our dinner.

    • 🤣🤣

    • Pavlova always makes the mouth water.

    • Made me laugh 👍🏻

    • :-) :-) ;-)

  • Like the new site, but the comments seem to have shrunk and it takes my eyes a while to adjust, or should i say my one eye as i have a left lazy eye so ive never seen clear out of that eye anyway.

    Also, where has the search entries gone, or cant you look these up anymore? It used to be underneath quit site, i was always nervous of clicking on the wrong one 🤣

    • And of course the other reason is that it forces people to check the site more often so they don't get beaten to the "first to claim wins" draws, instead of taking their time and only checking twice a day.

    • They might only get tiny amounts of the shared prize, but if each had a large bonus...

    • They’d either share, meaning tiny amounts for each, or only one would be able to claim on the first claim wins all draws. Judging by the claim rate, probably only 2 out of the hundred would check and claim. 😆

    • Ironically people are encouraged to get their neighbours to sign up in order to increase the chances of their postcode being picked, but there are certain postcodes which have been targeted and now have in the hundreds of people registered, which could cause problems in terms of payouts if they are selected.

    • Thanks CS I will give that a go 😁

    • @ Pettal go to My Account > Accessibility to change.

    • Ahhhh, okay thanks for letting me know 👍

    • Sadly the Team decided to get rid of "Search Entries" as people may use it to find Golden Postcodes (=no entries), or those with more entries to get more of a chance of being picked.

  • Yet again screened out from the bonus survey without answering any questions but still got a 5L bonus

    • They know your demographic bracket from the previous surveys which you have completed. It's just the nature of market research. Ideally we would prefer them to not tell our site to show you an advert for a survey which their system knows you are either not a match for or which they know that they have enough answers from your bracket. But their technology is not at the level we or you would wish. Plus, communication could be slow between their system and ours. Maybe your bracket happened to only recently reach its quota but the information had not been communicated with our system yet.

  • Great new look. The only error so far ive seen is that my postcode has not appeared on any page 🤣🤣

    • I get that error too, but it's nothing new, I had the same issue on the original version!

    • Is it possible to fix this then, please, as I am having the same issue ;-)

    • Common 'issue' or occurrence with any prize draw, lottery, raffle, competition, isn't it.

  • I'm back I have just figured out why my emails from this site wasn't letting me to sign in.

    • Dexter nobody needs an email to sign in. The email is simply a reminder in case you’ve forgotten to check.

      You need to check twice daily, otherwise you could miss your prize. The 9am, 6pm and 9pm draws are all first claims wins all.

    • Members can set their own reminders, save our site in their browser, etc. There are ways around the emails:

      https://help.pickmypostcode.com/article/30-my-email-reminders-arent-coming

    • No need to use emails. Just set up your own reminders so you don't miss the first to claim wins. Draws are 9am, midday, 6pm and 9pm

  • Do like the new fresh, clear look

    • Me too😆

  • Good news! The rebuilt version of our site has now been rolled out to all accounts!

    • @help me! - Yes my trouble too, I can see what the emoji's are meant to be till I post the comment, after that they are just unidentifyable small smudges of colour, like the thumbup & sun, & the tiger in my nickname looks more like Garfield. I now have to highlight & search to find out which emoji they are, ,.. or too much work & won't bother.

    • I like the updated version of the site. No issues. (at the moment). 😁

    • My main complaint - CORRECTION - My only complaint about the new version of the site is that it has defaulted all the emojis to the new versions which lack the black outline and appear on my desktop PC monitor as vague unidentifiable smudges of colour. I always use the old legacy versions which are much clearer. I have the legacy versions as standard on my computer but this new version of the site, which I view on Edge or Firefox, seems to be pulling the emoji images from a website " s.w.org " which is a Content Delivery Network (CDN). Can anyone more techy than I can manage please advise me how to pull the emoji images from a specified folder on my computer? I'd be grateful (but not grateful enough to pay anyone). Thank you. 🙂

      P.S. That's interesting. When I typed the above reply and added the smiley emoji it appeared as an outlined legacy smiley. Perfect. Sadly as soon as I posted the comment it changed to a smudgey smiley. Boo.

    • Enver, Kinks and Beatles I can deal with, its the Rolling Stones that I have to dodge.

      I am on new site today but I don't see much difference, I haven't got further than this page yet.

    • Whoop!! I’m also finally on the new site and can see what everyone has been banging on about. It looks good and so far it’s all good. 👍 🐷

    • Enver, I/we can't answer that until we have given time for as many accounts as possible to log in. Maybe we can answer that in a few weeks. Some members might be on holiday right now and might find a bug when they come home and next log in, for example.

    • Loving the new site, lovely and fresh and clearer. ...viewing with chromebook as always

    • Great new website! Looks good, works perfectly. 🥰

    • Love the new website! Well done to all the team 👏

    • Have we got rid of all the Kinks, or are there Beatles🐞🎸 still crawling about?

    • That's fantastic I am finally on the new site 🥳 good luck all xx

  • Finally got to see the new site, and I'm impressed. Nice design, fast loading and, so far, no ads covering the draws!

    ETA- I've only checked it on my tablet so far - will look at it on my desktop later.

    • Trying it out on my (Windows) desktop and everything still looks great. Tell the techies that they've done a great job! 👏👏👏

    • Glad to hear that you like it. Thank you for checking on multiple devices, when you do.

  • Advice please - Indi’s puppies are due somewhen from today to next Wednesday. Panic levels rising (me). Is there any warning for ladies before their waters break? Is there very much? Just wondering if I have made enough precautions, with towels, newspapers etc. Will she know it is going to happen or be spontaneous, ie do contractions start before the waters break or the other way round? Is it too late to change my mind ?😊🐾

    • Why do you think women now have births in paddling pools or baths. "Yes, it was empty but my waters have broken". Sorry, couldn't resist that.

    • A few months more than 21 years ago I placed a waterproof undersheet in our bed. Csikiedit asked why and I told her she would know why when the time came. About two weeks later I asked her "What would you like to do tomorrow?" to which she gave no definite answer. During the night she woke and declared "I think I have just wet the bed" but I reassured her and phoned the maternity hospital. Her choice of activity was no longer in question.

    • Beth8it, my waters broke without me being aware. I'd had contractions on and off for a few hours, but no idea when the waters broke. I do remember that I couldn't get comfortable and fidgeted a lot until the contractions started to come more regularly. You will need to ensure all the placenta are delivered with each puppy 🐶. I believe that some dogs eat the placenta.

    • Enver - Yogi, a big yellow lab. Very handsome, lovely nature, adores water and launches off the river bank like a jet-powered rocket, about 4’ high with a huge splash when he lands - sometimes on top of the other dogs.

      I was actually wondering about human ladies, whether they knew waters were going to break, as Indi sleeps on my bed a lot of the time, and I’d rather it didn’t happen there!

    • Beth, I only know about kittens, but Mum finds a safe place hidden away and the first time you will be aware there are any puppies is when Indi starts licking them to stimulate their breathing. Animals are wonderful parents. When Mum needs to go outside she will let you know so you can look after the family and keep them safe until she returns. Have spare blankets ready so you can lift the pups on the wet bedlinen and deposit them gently on the clean bedlinen while Mum is out for a pee. Hope all goes well.

    • Our dog took to her newly acquired 'ham box', she was only a little doglet, I was about 10 but I remember her getting in the box, which she had absolutely ignored for days, I went upstairs for a couple of minutes & she gave a very loud howl! I smelled the puppy as I pushed open the stair door! That was the only sound the dog made. First puppy was the biggest, followed by 5 smaller ones. The dog abandoned box & babies in favour of a run round the garden & only got in the box when she was told to go & look after them! I think if she'd had them outside she'd have only gone to them for her comfort!

    • It was a long time ago but IIRC Cindy kept rearranging her bed to make a nest a few hours before she went into labour. Hope all goes well though they usually just get on with it.

    • They seem to know by instinct and prepare themselves well.

      Trust all goes well.

    • Waters usually break before contraptions start IIRC, but she'll probably have them while you are sleeping. Who's the proud baby father?

    • Hi Beth8it,

      I can't help you with your questions but hope all goes well for both Indi and you.

  • If you get a spam email with a warning triangle saying From Us⚠️ Action Required. we will be suspending your email soon due to lack of maintenance…… etc etc the address it comes from is member@statement.org - obviously invented and false. However, I did manage to see just for a second the original sender - don’t know how, it wasn’t there when I tried to pull it down to see later. I have sent it to phishing.gov with the original and hopefully they will be able to trace him from it. Stupid man.

    • Usually I either just delete or forward it to report @phishing.gov.uk, and block the sender and domain. If you pull down on the email it usually shows the real sender, but this time it only showed for a momen5. Anyway, I h@ve blocked it now.

    • Yes GrumpyGran, With yahoo mail I used to click on ''Raw email'' cut and paste to report then block it. Yahoo is mostly very good at putting them in spam first.

    • Yes GrumpyGran, With yahoo mail I used to click on ''Raw email'' cut and paste to report then block it. Yahoo is mostly very good at putting them in spam first.

    • My Spam box if full of them. If you ask them to "Unsubscribe" you (they previously didn't know who you were), they will then know who they are spamming & that you are looking at them.

    • Use the 'show source' option in your email program. It will tell you where the email actually came from. You were able to glimpse the real email address because the program was slightly slow in loading.

    • I receive a couple of these every week, Beth, usually from different senders! Have reported and blocked, but they still arrive from various sources! Sign up to the Which? scam alert emails - very interesting and keep you aware of what's going on out there!

  • Wife spends money like it's going out of fashion. I mentioned she'd bought 900g Xmas puds at £1.12. I was in Lidl today and bought six 800g puds at 20p each, and chocolate Marzipan logs 175g at 20p each. I only got 25 of those as I'm not greedy...left about half a dozen for everyone else.

    • Thursday 12.30pm I'm just back from my Lidl, managed to get 3 mini-Panettones, 7x 600g bags Lebkuchen (gingerbread cookies & biscuits) all 20p, but no Xmas puds or chocolate Marzipan logs (found the two empty boxes the logs were in, sob). 😢 & Yes they were all labelled "Half Price 20p", think that shows how much profit they make on markup.

    • I found a staff member as the ticket showed "half price 20p". As the original price was there, it didn't add up. I asked if they were actually 20p as it says half price. He said "Yes they're all 20p, it doesn't say half price". So I showed him and he said "Oh yes, it does. No they're 20p". I wonder if maybe they were reduced by half and everyone's bought them so none left by the time of the further reduction.

    • Well aren't you a lucky so & so? I've been to our local Lidl today and couldn't find any Christmas puds at all :-(

      However.....I did get a large Chuck, a leg of Lamb, a pack of Chuck fillets, a pack of Chuck thighs, a pack of smoked Haddock and a pack of Falafel for our veggie daughter......all reduced by 50%.....Boom!

  • Just had a wonderful day on my 94th Birthday. Am I the oldest Member?

    • Belated Happy Birthday, Macka! I hope you had a wonderful and have a good few more to come!

    • Belated birthday greetings, Macka. You make me feel young!

    • Belated HBD Macka, hope it was good & may you have many more, were you in the armed forces too?

    • Happy belated birthday

    • Happy Birthday Macka . Glad you had a good day.

    • Happy Belated Birthday Macka.

    • 🎂 Happy Birthday, Macka. 🎂

    • Hope you've had a wonderful day Macka.

    • Congratulations Macka.🥳🥳🥳Mmm, HC Anderson? I wonder if he's still with us? Hopefully yes🤞

    • 🎂Happy 94th Birthday Macka🎂 Glad you’ve had a wonderful day celebrating

    • HBD big M, keep rolling along..

    • Belated happy birthday Macka

    • Happy Birthday Macka 🎂😄👍

    • Happy Birthday!🎂🎂🎂

    • Glad you had a happy birthday. Did you do anything special? Congratulations

    • Happy 94th Birthday 🥳 Glad you have enjoyed your day.

    • Happy birthday.

      Not sure about being the oldest.

      We had a member H C Anderson who was 100, but I have not seen him posting for a while.

      🧙‍♂️🧑‍🦯🎂

  • Went into the pet shop and asked if I could buy 2 wasps. We don't sell wasps I was told.

    Are you sure I said there's 4 in the window!!

    🤪🤪

    • :-)

  • Today I used the online form to contact my GP for an appointment. It is another of those situations where I wanted to tear my hair out. They ask questions and you have to give a Yes or No answer but as I know, from doing surveys, the simple answer doesn't tell the whole story. I had to go back and change a previous answer a couple of times just to get through to the end. The annoying thing is I just want the treatment I have had before for the same problem, previously I could have spoken to a receptionist and she would have given me an appointment. This is a case of innovation making the simple difficult.

    • Our practice now uses Blinxs, much easier than the old system. I got replies quite quickly. I also had to take a photo of my condition, which I was able to send via the link I was sent. A GP was able to make a decision on further care and treatment much quicker. I was also

      informed by reception that they can make appointments for any of our nurses.

      We do have a large practice covering a big area, with at least 10,000 + patients.

    • Our surgery uses e consult. The issue with it is that it doesn't have a category for pain, particularly chronic pain. I have chronic pain in many joints, so in order to get seen, I have to write the same thing many times for pain in hips, knees, back and neck. It's ridiculous

    • As far as I'm aware the 8am rush to call a GP has been changed by this government. They are supposed to allow people to make an appointment throughout the day. Also they said GP's have to allow people to make appointments online, or over the phone. As I was aware of this I tried walking in today maybe 10:30ish and asking to make an appointment. She said they hadn't any & I'd have to call in the morning at 8. I, acting dumb, said I thought it had been changed but didn't know how and the reply was (and you may be able to smell it from where you are) yes we have to allow triage throughout the day, but we don't have any appointments left, you're better calling in the morning. In fact she'd asked earlier if I could go online but I've always stuck to the fact that I have no internet or mobile, and I'm borrowing this one from a friend so don't put their number on my records. I also deliberately given different numbers occasionally when requesting it so they might realise I'm borrowing different phones.

    • Labour said they have this innovative new idea to have medical hubs in all areas. I thought yes, we used to call them cottage hospitals....

    • Our surgery uses the Anima online system. Opens at 6am, works perfectly and the response is within an hour. Much better than the previous queueing system on the phone.

    • My Latvian friend rarely types as his fingers are big & wide like a gorilla & he uses an on screen keyboard on a smartphone. He has difficulty understanding questions written in English & expressing himself in english & spelling & grammar are not his strongpoints, ... very often he hits the wrong key, . he is also losing his sight & getting a bit shaky & drunk in his old age.

      Our surgery say someone will call you back, you can wait all day.

    • I totally agree with you all about how difficult the system will be/is for many older people. I (68) am quite internet savvy and do all of our "admin" stuff online - eg. booking appointments, online banking, etc. My husband (76) hasn't a clue how to use the internet though. I've tried showing him a few things but he just doesn't get it. Sounds morbid but I really hope I don't die first or he won't have a clue what to do. :-( My dad, who was in his 90s when he died, wouldn't have had a clue about these kind of things either had he still been alive. As usual, no-one in authority thinks about older people.

      EDITED TO ADD: By the way, our GP has used an online system for quite a while now but it doesn't work the same as you're all talking about here - ie. there's no way to answer questions, etc. I don't know if they're going to have to move to a different system to do this? Currently, they're still using the old online system.

    • My wife's godmother is fed up with everything relying on being online and assuming that everyone has internet access. She's 95, partially sighted (so she can't even see a smartphone, let alone use it,) doesn't have an internet connection and has no intention of getting either.

      But in today's world EVERYTHING is geared around internet and smartphone access. It's really unfair on the older folk, and I'm not that happy about being forced that way myself.

      Even Warner Leisure (holidays geared for the older generation) have come up with the brilliant idea not to print weekly schedules of activities any more but instead get everyone to read everything on their ******* app. All very well if you're somewhere with a decent signal.

      I have a smartphone and I work with technology, and even I'm fed up with it. When I go on holiday, I want a break from technology.

    • When my colleague rang her GP to get an appointment, she was told she had to fill in an online form. She kept saying that she couldn't do it as she doesn't use the internet so, in the end, the receptionist filled it in for her, spoke to the doctor and she got an appointment that afternoon.

      The current system will definitely prevent some people, who have a serious medical condition, from requesting an appointment. It will also mean that more people go to A&E.

    • This is definitely better for those of us who can use a mobile easily.What I don’t understand is for the folk who use a Dr most it is very difficult to do as they age.

      I do think we need to have a drastic re think on this gp system because it’s our first port of call .

      I don’t know if turning up and being triaged in person and then sent off to an appropriate place or an appointment made might help but there will always be people who abuse the system.

    • Not sure what’s going to happen when everything is being done online. Neighbour has a basic Doro big-button mobile - it can text but he doesn’t know how and won’t learn. He totally refuses to get a smart phone after using my spare one a year or so back when his phone died. I think it frightened him, having to swipe the screen. He thought he would muck things up.

    • My Gramps is 84, has COPD, multiple sites of skin cancer and his hip and shoulder cause him pain. (We're hoping he might get a hip replacement.) He has a mobile for emergencies, but doesn't use it and can only use his computer for emails and for checking his online banking. He prints the statement and then copies it into his ledger. (I believe he still does this.)

      He asked how he was supposed to make a GP appointment when he can't do an eConsult. He was told to come in and fill out a paper version. 🙄 To top it off, there are no tables there to fill the form out and he can't stand for long at a counter or anything. So he took multiple forms home so that he has some for when he next needs. My mum is with him at an appointment this afternoon, but we were not told which of his many issues this was regarding. I'll call her later and find out.

    • Cakey, they have had this system at my local Medical Centre for about a year. Last May I wanted to make an appointment and rang the receptionist who said I needed to fill out an online form, I used the 'I am 83 and can't do it online' excuse, and she said she would help me by sending me a text message with the questions to send back my reply! As I was on my mobile I couldn't very well refuse that, but the questions didn't really cover what I needed the Dr to know. I answered it as best I could and got a response 'A Dr or Practise Nurse will call you back in up to 48 hours'

      I have several elderly friends who don't have and can't use computers (and some can't even text on mobile phones) so how are they supposed to manage this new appointments system? One told me recently that she would just not bother to make an appointment unless she was very ill! Perhaps that is the reasoning behind this new move, that they will get less patients with minor ailments making appointments, but how can a person be sure that their seemingly mild symptoms are not a sign of something serious?

      A Dr did call me back, I told her I felt a bit breathless when walking and she made an appointment to see me the next day. I didn't think it was anything to worry about but, after a couple of tests, the Dr told me to go immediately to the hospital, where I was admitted and diagnosed with old blood clots in my lungs! I now have to take blood thinners for the rest of my days.

    • I wonder if they used patients to trial the app?I doubt it.